Paul Brugger

Throughout the COVID-19 pandemic, dental practices have implemented procedures and restrictions to support the running of their business while still providing patient care. Adapting dental practices to meet government guidelines has seen increased pressure on clinical and administrative staff. With changes to waiting rooms, staff working from home and appointment types, strategies were required to …

How to communicate effectively in your dental clinic Read More »

A fundamental element of a dental practice is the patient journey. Patients want their time and care journey at the dentist to be as straightforward as possible. By integrating self-check-in through DenChat technology, the software links to the practice clinical system for automated check-in, making queues an element of the past and relieves pressure on …

How Self-Check-In Improves Patient Flow Read More »

Patients no longer play a passive role when it comes to their care. Numerous initiatives expect healthcare professionals to engage with patients about their health and treatment plans. More often than not, they are being encouraged to be more active and patients to have a say in the dental health services they receive. Existing and …

Increasing Patient Engagement with Appointment Software Read More »

With the evolution of technological advances, social media platforms have grown from being a form of connection for people to a strategic and commercial phenomenon used by businesses in all industries across the world. As a dental practice, improving overall efficiency, treatment plans, and patient engagement are among the top business priorities. Marketing is a …

How DenChat Will Improve Social Media Campaigns Read More »